This Privacy Policy applies between you, the user of this website, and SZ Behavior Consultancy, the owner and provider of this website. This Policy sets out how we process, store, and protect personal data collected in connection with your use of the website and any services provided through it.
By accessing and using our website, you agree to the terms of this Privacy Policy.

1. Definitions and Interpretation
In this Policy, the following terms have the following meanings:
• “Account”: The personal profile, contact details, and credentials you provide to access services on our website.
• “Content”: Any text, graphics, images, audio, video, documents, and other information displayed on or available through this website.
• “Cookie”: A small text file placed on your device when you visit certain parts of the website, enabling us to identify returning visitors and analyse browsing activity.
• “Data”: All information you submit to the website, including account details, contact information, and communications.
• “Products”: Any course materials or digital resources purchased from SZ Behavior Consultancy.
• “Services”: Training programs, consultation, supervision, and other services offered by SZ Behavior Consultancy via this website.
• “System”: Any online communication tools provided on our website, including contact forms, email links, and messaging systems.
• “User” / “Users”: Any individual who accesses the website and is not employed by SZ Behavior Consultancy in the course of their work.
• “Website”: The SZ Behavior Consultancy website (https://www.szbehaviorconsultancy.com) and any subdomains, unless otherwise excluded by their own terms.

2. Data We May Collect
We may collect the following types of data:
1. Name
2. Contact information, such as email address and phone number
3. Job title, profession, and credentials (if applicable)
4. Billing or payment information (when purchasing services)
5. IP address (automatically collected)
6. Browser type and version (automatically collected)
7. Operating system (automatically collected)
8. Pages you visit, referring website, and exit page (automatically collected)
9. Cookie information

3. How We Use Your Data
We use your personal data to:
• Provide and manage our services to you
• Process payments and issue invoices
• Personalize your experience on the website
• Maintain internal records
• Improve our services and offerings
• Send relevant updates, promotions, or marketing (where you have opted in)
• Respond to enquiries and provide customer support
We will not share your data with third parties unless required to do so by law, necessary for service delivery, or you have given your explicit consent.

4. Third-Party Services
We may use trusted third-party service providers for functions such as payment processing, email delivery, and marketing support. These providers will only have access to the personal data necessary to perform their services and are bound by confidentiality and data protection obligations.

5. Business Transfers
In the event SZ Behavior Consultancy undergoes a business transfer (sale, merger, acquisition, or restructuring), your data may be transferred to the new entity as part of the transaction, subject to the same protections outlined in this policy.

6. Controlling Your Data
You may choose to:
• Opt out of marketing communications at any time by clicking “unsubscribe” or emailing us at info@szbehaviorconsultancy.com.
• Request that we do not share your data with third parties for marketing purposes.

7. Your Right to Withhold Information
You may access certain areas of our website without providing personal information. However, to use some services (such as enrolling in a course), you will need to provide relevant data. You can also restrict the use of cookies via your browser settings (see Section 10).

8. Accessing and Updating Your Data
You may request a copy of the personal data we hold about you by contacting us at info@szbehaviorconsultancy.com. You can also request updates or corrections to your personal information.

9. Data Security
We take data protection seriously and use appropriate technical and organisational measures to safeguard your personal data from loss, misuse, or unauthorised access.

10. Cookies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, but please note this may affect the functionality of certain parts of the website.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of the website after changes have been made constitutes acceptance of the updated policy.

12. Contacting Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@szbehaviorconsultancy.com
Website: szbehaviorconsultancy.com